Return / Refund Policy

Refund Policy:
Once we receive the cancellation request for you, we will immediately process for the refund of the whole amount paid by you, but it will only show in your bank account only when the product comes back to our hub. Once the refund is processed we will intimate you through EMAIL and SMS with the refund transaction details.

Return and Replacement Policy:
If you want to place a replacement in The Gene Tech, you have to apply for the replacement within 7 Days of the delivery of the product. You have to call our customer support for raising any replacement request. Once we receive your replacement request we will initiate the process for it and will ensure that the replacement is made at the earliest. The replacement is only possible if the product is unused, no damages, with the original packaging and with the receipt and the invoice.
If you want replacement or cancel the order (if product is damaged) it Will Be Your Responsibility To Return The Order with good packaging, However When Product Will Reach At Our Premises We Will Refund You Your Amount As Decided.
NOTE: The seeds germination depends on the soil, atmosphere, fertilizers, watering etc. The Gene Tech never claims about seeds germination and harvesting.

Kindly note that replacement will be made only after proper investigation of the whole scenario for replacement by our special team.

The Gene Tech reserves the rights to change or update the terms and conditions at any time with or without any prior notice. To make sure you are always updated of the terms and conditions, please review this website periodically.
Disputes shall be subject to exclusive jurisdiction of the courts of Salem.